Overview

Siro’s permission system uses Roles, Teams, and Conversation Types to control access to resources.

Roles

Teams

Conversation Types

Resource Permissions

Recording Permissions

Example Siro Configurations

There are a few common ways to configure Siro, illustrated by the below examples. For each example below, a potential Siro configuration is outlined. This is not the “objectively correct” configuration. No such configuration exists. Consider these more like guidelines that can be adjusted to meet each customer’s needs.

Tri-State HVAC Inc

American Windows Inc

Acme Holdings Inc