Why your users will love ConversationKit

Today, your clients using Siro are constantly toggling back and forth between your app and Siro whenever they need to start or stop a recording. Sales is hard enough. Sales reps deserve a smoother user experience than this.

The SiroSDK lets your users record without ever leaving your app (like this).

Not only is this a better user experience but also it helps ensure all interactions are recorded. Your users will never again panic because they forget to write a crucial customer note.

Additionally, if you have an open API, Siro can send you notes and insights from every interaction. Your users hate typing notes and entering data with their thumbs. Now they won’t have to.

Bad 👎

Make your sales reps tap an extra button to start and stop recordings. This is a tedious experience that feels like more work. Worst of all, reps will sometimes forget to record and lose critical conversation intelligence.

Here’s what it looks like:

Screenshot 2023-07-27 at 5.56.33 PM.png

quickdemo.mov

Technical Overview

The SDK handles all the complexity of different devices, file types, offline support, and excellent battery efficiency.

Installation is three easy steps:

  1. Insert the SiroSDK at the root of your app. This manages recording and the presentation of the recording control modal
  2. Configure events. Events programmatically start and stop recordings in response to other actions in your app so your users do not need to manually start and stop recordings.
    1. Events give users the flexibility to customize their workflow, as different sales reps have different workflows, even within the same companies.
    2. Events are strings such as “appointment started” or “lead opened” sent to the SiroSDK that trigger actions according to the user’s Siro configuration. For example, a user will configure in the Siro app whether or not they want to start recording automatically on “lead opened”.
  3. Add the Siro recording button. This lets the user open the recording control modal and displays whether or not a recording is currently in progress.

Installation

🍎  iOS SDK

‣ Expo SDK